The following agreement outlines the Terms and Conditions for accessing and using The Marriage Vent and themarriagevent.com, an online Platform that provides advice, consulting, professional guidance, and other information (referred to as the "Platform") available through various websites, social channels, and platforms.

Terms and Conditions

By accessing or using the Platform, or clicking to indicate your agreement to these terms, you are entering into this Agreement. The Platform may be used to provide personal advice and information tailored to you, as well as general information and content available to the public. If you do not agree to any term of this Agreement, you must refrain from using and signing up for The Marriage Vent. When the terms "we", "us", "our", or similar are used in this Agreement, they refer to, The Marriage Vent, the Company that owns and operates the Platform: themarriagevent.com, its affiliates, and all associated individuals.

The Marriage Vent provides a means for users to engage with a Relationship Coach to obtain advice, information, or other benefits or services related to their relationship via themarriagevent.com. However, it should be noted that such an engagement does not constitute "Therapy or Counseling Services". While we may attempt to do so at our discretion, we cannot guarantee the verification of our Relationship Coaches' skills, degrees, qualifications, licensure, certification, credentials, competence, or background.

By using the services of a Relationship Coach through themarriagevent.com, you acknowledge that we cannot determine whether the advice given by the coach, or the use of the platform is suitable for your individual needs. Our platform is not intended to provide medical care, mental health services, counseling, or other professional services. It is your responsibility to evaluate whether these services are appropriate for you.

Additionally, it is important to note that the advice given by Relationship Coaches should not be used as a complete substitute for a face-to-face session with a licensed professional. We strongly recommend seeking in-person advice from a qualified professional and not making health or well-being decisions solely based on information provided through our platform. The Marriage Vent and themarriagevent.com is not intended for diagnosis, including determining which drugs or treatments may be appropriate for you.

If you are considering taking actions that may cause harm to yourself or others, or if you feel that you or someone else may be in danger, it is imperative to immediately call 911 and notify the relevant authorities. Our platform is not designed for use in any of these situations.

Please note that coaching sessions may be recorded for quality assurance and coach oversight purposes, but The Marriage Vent nor themarriagevent.com will not share or distribute any session recordings to third parties without the client's express written permission.

We advise using our platform with caution and taking the necessary steps to ensure your safety and well-being.

Payment Policy

Payment is due at the time of booking. We accept payment through our secure online payment system, PayPal.

No Refund Policy

We have a strict no refund policy in place for all purchases made through our website. By making a purchase from The Marriage Vent and themarriagevent.com, the customer agrees to this policy. In the event of a dispute, we encourage customers to contact us directly to resolve the issue in a timely and efficient manner.

Cancellation Policy

The Marriage Vent has a cancellation policy that allows clients to cancel their scheduled session up to 48 hours before the scheduled date and time. If you cancel within this timeframe, you may be eligible for credit towards a future session.

Rescheduling Policy

The Marriage Vent requires clients to reschedule their session within 24 hours of canceling their original session. If you do not reschedule within this timeframe, you will forfeit your session and any fees paid for that session.

Chargeback Policy

We understand that occasionally, a customer may dispute a charge on their credit card statement, known as a chargeback. While we strive to provide the best customer service and resolve any issues promptly, we also have policies and procedures in place to protect our business from unwarranted chargebacks.

Our policy regarding chargebacks is as follows:

1. Customers must first contact us to resolve any issues or concerns they may have with a purchase. We are committed to addressing any concerns and finding a satisfactory resolution for both parties.

2. If a customer initiates a chargeback without contacting us first, we reserve the right to dispute the chargeback and provide evidence of the transaction and our attempts to resolve the issue.

3. We will consider a chargeback valid only if there is evidence of fraud or unauthorized use of the credit card.

4. In the event of a valid chargeback, we will issue a credit to the customer for a future session.

5. We reserve the right to block future purchases from customers who have a history of chargebacks without valid reasons.

Additionally, we will prosecute customers who initiate fraudulent chargebacks or abuse the chargeback process. Any such incidents will be reported to the appropriate authorities, and legal action may be taken.

We take chargebacks seriously and aim to protect our business from unwarranted losses. However, we also strive to provide excellent customer service and resolve any issues to the best of our ability.

Privacy and Data Policy

The Marriage Vent and themarriagevent.comis committed to protecting your privacy and personal information. This privacy and data policy explains how we collect, use, store, and disclose your personal information.

Collection & Use of Information

We may collect personal information from you when you use our platform, including your name, email address, phone number, billing information, and other information that you voluntarily provide. We use your personal information to provide our services, respond to your inquiries and requests, process payments, and communicate with you about our platform and services.

Storage of Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure of your personal and financial information, so we do not store any of your personal or financial information.

Disclosure of Information

We do not share your personal information with third-party service providers. We may disclose your information if required by law, in response to a court order or subpoena, or to protect our rights or property.

Marketing

We may send you marketing materials or promotional offers if you have given us your consent to do so. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the message.

Third-Party Links

Our platform may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices of these websites or services.

Children

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18.

Policy Changes

We may update this privacy and data policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at support@themarriagevent.com.

By using our platform, you agree to this privacy and data policy.

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